owner

About Kirk

Working with computers since the Commodore 64. He has been working with technology support ever since his mother asked for help on the computer in the early 80's. Holding three college degrees places him far and above most in this field. Able to articulate difficult solutions so the average user can understand them, Kirk is a great fit for your technology consultant needs. Call 315-676-9096 for an appointment today.

Slow Internet? Upgrade Your Router

I test my internet speed all the time. There are several reasons for this. The top two reasons:

Having a home computer services business, I rely heavily on the internet. From downloading updates for clients to researching solutions to strange problems, a low internet speed would severely affect how fast I can get things done.
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Windows Updates Failing

Most computers running Windows operating systems are set to have Windows Updates applied automatically (usually around 3 AM). Those new updates are released by Microsoft generally on Tuesdays. Those updates contain security updates and other fixes (sometimes new features) that keep the operating system running smoothly, for the most part. The computer is set to […]

How Much Does a Virus Removal Cost?

People stop in and call with the question, how much does a virus removal cost, or what do you charge to remove a virus all the time. First off, my pricing is found on my services page, so if you’re looking for the current price, it can all be found there. Now I’ll talk a little about […]

Can’t Get Past Computer Bios/Boot Screen

When you turn on your computer it brings up a strange list of options, but never loads Windows. Even when you choose an option, such as safe mode, or last good configuration, it just reboots, then you’re right back to where you started. This is understandably VERY annoying.

If you can’t get past the computer bios […]

Best Backup Method for Your Computer

There are several ways to backup your computer. There are also several places for storing your files. If you know how much space you’ll need, then the best media, or destination type, becomes easier to figure out. For instance, a few gigabytes of data can fit on smaller thumb drives and even blank DVD discs. […]

Insert System Disk and Press Enter

You’ve just turned on your computer and just a few seconds into the normal booting up process you’re confronted with the message, Disk boot failure – Insert system disk and press enter.

Anything you attempt to fix the issue results in the same message. It just doesn’t make any sense does it? The system was working […]

Your PC Needs to be Repaired

The Windows 8 and 8.1 message Your PC needs to be repaired shows up on many computers. The reason for it is generally because of two main issues. First, a virus has infected your computer to such an extent that Windows no longer boots and your system is simply unusable. The specific error code doesn’t […]

Someone Connected to My Computer

I hear this all the time. Someone connected to my computer, now I have a virus!

If you own a small business in Syracuse, NY, you need your computer systems working. Any down time is lost money. A few internet searches reveal a remote support website so you go ahead and give them a try. The […]

Throw Out Computer Because of Virus

I received a message last week that someone was given a computer, actually it was a server, simply because it had a virus. The Syracuse employer for whatever reason believed that the server could not be repaired because it was infected with computer viruses. The company whole heartedly  believed that they had no other recourse but […]

Reset iCloud Password

You boot up your Apple device one day only to be confronted with a dialog box asking for your iCloud password. It’s been a while since you’ve entered it in. Writing it down was something that was on your to do list but never happened.

You entered the password a few times, or what you thought […]