Services

Business
We offer your business an on-call IT department. Whether you're in need of a one time service call or require assistance with a longer term project, we can help.

Residential
We've helped many get their computers back up and running. Computer repairs, virus removal, networking... even arcade design and construction. There's not much that we haven't done!

Several services are provided at a flat rate. Generally, flat rate services are provided In-House, while On-Site services are billed hourly. Click on the particular service you need or contact us for more information.

Go ahead and compare us to those BIG BOX stores, even local repair shops that have a store front! Our prices are more competitive, since we have less overhead. We are also more personal.

 All prices are for in-shop repairs. If you want the larger chains to come to you, those price examples may be doubled, or more! Also keep in mind that the larger chains generally charge an additional diagnostic fee of over $100.

If we pickup or the system is dropped off to us, all services are flat rate.

Hourly Service Rates

Type Standard Emergency Travel 1
Business $50 / hour $100 / hour $30
Residential $50 / hour

$100 / hour
or double flat rate

$30

1 To avoid this charge, bring your system to us (for flat rate service)!

  • Parts not included.
  • One hour minimum charge for all services.
  •  Emergency = generally a 12 - 24 hour turn-around.
  •  Business and residential customers have the option of setting up a contract. This could result in substantial savings. Contact us for details.

Data Recovery Rates

Evaluation $60 1
Logical Recoveries 2 $195 - $495
Recovery involving hardware repair varies
Removable Media 3 $125 - $285

 

  • 1 If we are able to perform a recovery, and you elect not to proceed, there will be a minimum fee of $60.
  • 2 Up to 250 GB of data. Cost of media not included. Data over a certain limit (generally 12 GB) must be restored on an external drive
  • 3 Examples are: thumb drives, CD or DVD, camera memory card, etc.
 
Performance Boost
 
1 System
$50
 
Secure Data Deletion
 
1 Drive Each Additional
$50 $25
$50 $25

System Restore

Type Flat Rate
System Restore $90
Complete OS 1 Install $120

1 OS = Operating System, must have operating system disks or purchase new license (not included). Generally computers do not come with an operating system disk, but are instead labeled something like restore disk, this would be fine as well.

Please note that this service does not include installing additional software, printers, prior system settings, or restoring of data beyond 10 GB. We can do any of these for a small extra charge.

Virus Removal

Onsite Flat Rate
$50 / Hr. $120
Complete OS 1 Install $120

1 If your system requires an operating system reinstallation for a virus removal, you only pay for one service!

 

Xbox

Type Flat Rate
DVD Problem $50
RROD 1 $50
Preventative Maintenance 2 $25

1 Red ring of death
2 System cleaning and re-application of CPU compound.

Other services available, call for rates.