This is the second HP laptop that a customer has brought in which had power issues. The customer for this particular system told me that there was a boot error that Windows showed which needed to be repaired. He did not mention anything about a power issue. Why does this laptop turn on briefly, and then […]
Do you have problems constantly having your computers getting infected by computer viruses? Have you searched online too long to find virus removal costs? Have your kids installed software that is making your computers behave strangely? Stop searching, buy this service now!
I’m up front with my pricing. Everything brought in is flat rate! […]
If your internet is slow or you’re having issues with your router, whether at home or your small business, the router firmware may be the issue. The firmware is simply another name for the software the router uses. Sometimes routers have issues. They reboot on their own or internet and wifi access may be spotty. […]
Received a call from a customer today. The Spectrum/Time Warner Cable technician couldn’t get internet to work for my customer, who decided to upgrade from Windstream DSL internet service. This customer was on one of my prepay services, so was able to call with any issues. He handed the phone to the technician so I […]
Recently I had to contact several different companies to assist with resolving problems for a client. Dealing with technical support is not new for me but I thought it was interesting the different levels of proficiency each company presented. I will briefly share my impressions with […]
I test my internet speed all the time. There are several reasons for this. The top two reasons:
- Having a home computer services business, I rely heavily on the internet. From downloading updates for clients to researching solutions to strange problems, a low internet speed would severely affect how fast I can get things done.
Most computers running Windows operating systems are set to have Windows Updates applied automatically (usually around 3 AM). Those new updates are released by Microsoft generally on Tuesdays. Those updates contain security updates and other fixes (sometimes new features) that keep the operating system running smoothly, for the most part. The computer is set to […]
People stop in and call with the question, how much does a virus removal cost, or what do you charge to remove a virus all the time. First off, my pricing is found on my services page, so if you’re looking for the current price, it can all be found there. Now I’ll talk a little about […]
When you turn on your computer it brings up a strange list of options, but never loads Windows. Even when you choose an option, such as safe mode, or last good configuration, it just reboots, then you’re right back to where you started. This is understandably VERY annoying.
If you can’t get past the computer bios […]